Automation

The office work, off your plate.

If your evenings go to typing up the day, sending reminders, chasing quotes, asking for reviews, this is the part of the business I automate.

What it covers

The jobs that eat an hour a day.

Appointment reminders
Confirmations and day-before reminders go out on their own, and no-shows drop.Trigger: job on calendar โ†’ day-before text
Review requests
When a job closes, the customer gets a short text asking for a review while the work is still fresh.Trigger: job marked done โ†’ review link by text
Quote follow-ups
The estimate you sent Tuesday gets a polite nudge Friday without you remembering to send it.Trigger: quote 3 days old, no reply โ†’ follow-up
Intake that routes itself
New requests arrive sorted with the details you need, instead of scattered across voicemail, text, and a form.Trigger: new request โ†’ logged, tagged, on the calendar
Customer updates
"We're on the way" and "here's what we did" messages that send themselves at the right moment.Trigger: heading to a job โ†’ on-the-way text

One example day of automated messages: 6:45 AM reminder sent for tomorrow's 9:00 AM job. 8:02 AM the customer replies confirming. 9:58 AM an on-the-way text goes out for the 10:30 drain call. 12:41 PM a job closes and a review request is sent. 1:12 PM a new five-star review arrives. 3:30 PM a quote follow-up goes out. 6:05 PM the day summary: 2 jobs done, 1 appointment confirmed, 1 estimate nudged, 1 new review.

One Tuesday as your phone sees it. The amber icons are the system working on its own.

The engagement

One piece at a time, priced flat.

We start by finding the hour that eats your week, and I automate that first. Each piece gets a flat quote before I build it, and you'll know within a month whether it's earning its keep.